A Macro View of Business Process Design
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Introduction to Business Process Design (2:11)
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Thoughts on Business Process Design / Re-Engineering (5:50)
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Architecting for Competitive Advantage - Part One (9:57)
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BPD - Architecting for Competitive Advantage Part Two (7:45)
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Architecting for Competitive Advantage - Concluding Comments (5:56)
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Building Business Cases (3:31)
Conference Room Pilot Methodology
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When Does a Conference Room Pilot Start? (3:08)
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CRP - Objectives, Deliverables and Best Practices (5:40)
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CRP - Individuals and Roles (3:56)
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CRP - Workshop Resourcing and Scheduling (2:34)
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Define Level 1 Summary Business Processes (5:48)
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Define Level 2 Process Flows (4:58)
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Develop Level 2 Process Flows and Document (2:00)
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Develop Level 3 Process Flows and Map to Application Systems (4:54)
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Verify Application Mappings (2:58)
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Performance Measures and Reports (2:10)
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Interface Definitions (3:45)
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Perform Systems Scenarios Application Gap Analysis (1:29)
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Develop Physical Implementation Strategy (4:42)
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Develop Final CRP Deliverables (1:24)
Conference Room Pilot Questionnaires and Templates
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Template A - Workshop Schedule
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Template B - Workshop Attendee List
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Template C - Business Process Level 2 Questionnaire
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Level 1 Process Model Example
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Template D- - Level 2 Process Checklist
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Template E - Report Questionnaire
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Template F - Forms Questionnaire
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Template G - Interface Questionnaire
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Template H - Workflow Questionniare
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Template I - Level 2 Process Flow Narratives Template
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Template J - Level 3 Process Flow Narrative Template
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Template K - Systems Scenarios Listings and Mappings
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Template L - Roles and Skills Checklist
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Template M - Performance Measures and Reports
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Template N - Interface Definition Template
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Template O - Information Flows
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Template P - Functional & Workflow Specification Sheet – Forms, Reports & Interfaces
